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How av999 Handles Your Personal Information

This privacy policy tells you exactly what data av999 collects when you open an account, make a deposit via JazzCash, Easypaisa or Raast, and use our lobby — and what we do with it.

Account data kept securePayment data — JazzCash, Easypaisa, RaastNo data sold to third partiesYour right to request deletionCookie controls in your settings

Explore the Lobby Read FAQ

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to review what data we hold, request a correction or ask for deletion, our support team handles privacy requests directly. Send your request through any of the channels below and include your registered account email so we can locate your record quickly. We aim to respond to all data-related requests within a reasonable timeframe.

Email Support Send your privacy or data request to our support address. Include your registered email and the specific data action you are asking for — access, correction or removal.

Live Chat Open the live chat window from your account dashboard. Our team can confirm what data is held against your account and log a formal deletion or correction request on your behalf.

Account Settings Some data preferences — including cookie consent and marketing contact — can be adjusted directly in your account settings under the Privacy tab without contacting support.

HOW WE PROTECT YOU

Data Security and Your Account Rights

av999 applies SSL encryption across every page where personal or payment data moves — your account login, your JazzCash deposit flow, your withdrawal request. We keep access to your data limited to the internal teams that need it to operate your account. You have the right to know what we hold, correct it and request removal, subject to any legal retention requirements that apply in your region.

Encryption in Transit

Every data exchange between your device and our servers — including Easypaisa and Raast payment steps — travels over SSL. Your credentials are never sent in plain text.

Cookie Controls

We use session cookies for login state and analytics cookies to understand which lobby sections you use most. You can manage cookie preferences in your account settings or browser at any time.

Data Retention Window

Account records are kept for as long as your account is active plus the retention period required under applicable financial rules. After that, records are anonymised or deleted on schedule.

Right to Access and Erasure

You can request a copy of the personal data we hold, ask for corrections, or ask us to delete your account data. Requests are processed through our support team — response times depend on the complexity of your request.

What We Collect and Why We Collect It

av999 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect your name, email address, phone number and the payment method you use — whether that is JazzCash, Easypaisa, Raast or a bank transfer. This lets us process your deposits, verify withdrawals and keep your wallet linked correctly to your

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account. We also log session activity: device type, browser, and IP address. This data helps us detect unusual login attempts and protect your account from unauthorised access. We do not store your full JazzCash or Easypaisa PIN or your Raast credentials — payment authorisation happens within
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each provider's own secure environment. Transaction records are retained for the period required under applicable financial regulations; after that window closes, records are either anonymised or removed. We do not sell, rent or trade your personal data to marketing companies or unrelated third parties. Data shared
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with payment processors is limited to what those processors need to complete your transaction — nothing more. Where our services are available depends on local law and eligible regions in Pakistan.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on av999

These are the questions we get most often about how your personal data is handled, stored and can be changed. If your question is not here, contact support directly through live chat or email.

We collect your name, phone number, email address and the payment method you register — JazzCash, Easypaisa, Raast or bank transfer. We also log the device and IP used at registration for security verification.

Your JazzCash or Easypaisa account reference is shared only with the payment processor completing your transaction. It is not passed to marketing partners, analytics companies or other third parties.

Contact our support team via live chat or email with your registered account address. We will confirm your identity and provide a summary of the personal data held against your account.

Yes. Submit a deletion request through live chat or email. We will remove your personal data after completing any legally required retention period for financial transaction records in your region.

We use session cookies to keep you logged in and analytics cookies to see which lobby sections are used most. You can adjust cookie preferences in account settings or through your browser settings.

Transaction records — including Raast payment IDs and Easypaisa transaction references — are kept for the period required under applicable financial regulations, then anonymised or deleted on a rolling schedule.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Appav999 App InfoTerms & Conditions

How av999 Handles Your Personal Information

Reach Us About Your Data

Data Security and Your Account Rights

Encryption in Transit

Cookie Controls

Data Retention Window

Right to Access and Erasure

Common Questions About Your Privacy on av999

01 What personal data does av999 collect when I register?

02 Does av999 share my JazzCash or Easypaisa details with anyone?

03 How do I request a copy of the data av999 holds about me?

04 Can I ask av999 to delete my account and personal data?

05 Does av999 use cookies, and can I turn them off?

06 How long does av999 keep my payment and transaction records?

Privacy Policy

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