Reference

Terms That Cover Your av999 Account

These terms set out what you agree to when you open and use your av999 account. They cover how your account works, what payments we accept, and what happens if something needs to change — so read through before you start.

Account eligibility applies where local law permitsJazzCash, Easypaisa, Raast acceptedUpdates notified via account emailApplies to all devices and sessions

Explore the Lobby Read FAQ

HOW WE HANDLE YOUR DATA

Account Security and Your Rights

We take the security of your account data seriously. Here is what that looks like in practice: how we store your information, how long we keep it, who you talk to when you want it changed, and what controls you have.

Data Retention

We keep your account and transaction records for as long as your account is active and for the period required under applicable rules. You can request a copy of your data at any time through our support team.

Account Security

Your account is protected with password authentication and session monitoring. We flag unusual login activity and may ask you to verify via OTP before restoring access to your wallet.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences from the settings link in your account footer.

Requesting Changes

To update your registered details, close your account, or ask us to delete specific data, contact support with your account ID. We will confirm the change within a reasonable timeframe.

REACH OUR TEAM

Contact Us About These Terms

Questions about these terms, your account status, or a specific transaction? Our support team handles account and policy queries directly. Reach us through any of the channels below and we will get back to you as quickly as we can.

What These Terms Actually Cover

av999 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on av999, you accept these terms in full. They apply to every session, every transaction, and every interaction you have through your account — whether you are on mobile in Karachi or on desktop anywhere else in Pakistan where access is permitted

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under local law. Your account is personal to you. You are responsible for keeping your login credentials secure and for all activity that takes place under your account. If you think someone else has accessed your account, contact our support team straight away. Payments made through
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JazzCash, Easypaisa, or Raast are subject to the transaction limits and verification steps shown in your account wallet section. We do not store your mobile wallet PIN or banking credentials — those stay between you and your payment provider. We may update these terms when our
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services change or when applicable rules require it. We will notify you by email when a material change is made. Continued use of your account after that notice means you accept the updated terms. If you do not agree, you can close your account by contacting
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support before the change takes effect.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions on Account Terms

These are the questions we hear most often about how these terms work in practice.

These terms apply to anyone who opens an account on av999. Access depends on local law and is available only where permitted in your region. Creating an account means you have read and accepted these terms.

Yes. We update these terms when our services change or regulations require it. We send notice to your registered email before changes take effect. Continuing to use your account after that date means you accept the updated version.

If your account activity goes against these terms, we may suspend or close the account. We will contact you via your registered email to explain what happened and what options you have.

Contact our support team with your account ID and a request to close. We will process it and confirm by email. Any remaining wallet balance will be returned through your last verified payment method — JazzCash, Easypaisa, or Raast.

No. We do not store your mobile wallet PIN or bank credentials. Payment authentication happens through your own JazzCash, Easypaisa, or Raast app. We only record that a transaction was completed and its amount.

Send a data request to our support team from your registered email, including your account ID. We will provide a summary of the data we hold and explain your options for correction, deletion, or export.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoAbout Us InfoRaast Instant Transfer Accountav999 Login

Terms That Cover Your av999 Account

Account Security and Your Rights

Data Retention

Account Security

Cookies and Tracking

Requesting Changes

Contact Us About These Terms

Common Questions on Account Terms

01 Who do these terms apply to?

02 Can av999 change these terms?

03 What happens if I break these terms?

04 How do I close my account?

05 Are my JazzCash or Easypaisa details stored by av999?

06 How do I request my personal data?

Terms & Conditions

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